About Us

Competency Framework

The framework is designed to be completed by Practice Managers to check that all roles within the practice are assigned to members of the team and to what level those members are or need to be operating at.

Practice Manager Induction Course

In person

For new and/or Aspiring Practice Managers.

This is an interactive course which has been written for new and/or aspiring Practice Managers of the future.

Mentoring

The purpose of mentoring is to tap into the existing knowledge, skills, and experience of another Practice Manager and transfer these skills to newer or potentially less experienced managers in order to advance their careers.

Coaching Skills for Managers

In person

Learning how to incorporate coaching into your everyday management role can help to improve staff performance, encourage staff ownership and responsibility, and transform your role from a "fixer" to an "enabler".

Peer Appraisal

Separate to your in-house practice appraisal, having a Peer Appraisal with an experienced and specially trained Practice Manager Peer Appraiser can bring an external and objective aspect to your ongoing development.

Survey

Access to a survey link for all Practice Managers and a summary of the results that will enable useful discussion about who your managers are (age, experience), what their challenges are and what support would be helpful.

DISC Workshop

Understanding our own personality style and preferences and those of our colleagues helps us to increase respect and tolerance of each other's differences and highlights how we need to adjust our style to meet the needs of our team members.

Recruitment, Induction, Mentoring & Review

A package of support for practices recruiting a new Practice Manager through four stages of recruiting, appointing, inducting and supporting a new Practice Manager. 

Laser Coaching

Virtual

These laser coaching sessions are designed to be a short, fast-paced intervention to help an individual focus on a specific issue and within a 30-minute window, think it through from a wider perspective and identify at least one action that will help them move forward.

Lunch and Learn: The Hidden Roles we Play

Virtual

Learning to spot the hidden roles that people intentionally or unintentionally play in the workplace is another important skill for managers to add to their toolkit. Once you can identify what dynamics are being played out either with yourself or between team members you can change your style to break the cycle and improve the situation.